Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the ADAVA website, services, content, and any materials provided by ADAVA (“we,” “our,” or “us”). By accessing or using our website at https://www.adavamarketing.com or purchasing any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue use of the website and our services.

Use of the Website and Services

By accessing the website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or guardian. You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of ADAVA or any third party.

All content on the website—including text, graphics, branding, layouts, digital files, videos, and service descriptions—is the intellectual property of ADAVA and may not be copied, reproduced, distributed, or used without our written permission.

You may not use the website in a way that disrupts operations, damages functionality, interferes with security protections, or attempts to access data that does not belong to you.

If you choose to share confidential business information with us through contact forms or uploads, this information is handled with strict confidentiality. It is only accessible to ADAVA employees or contractors directly involved in providing services to you, and you will always be aware of who has access to your information.

Client Accounts and Orders

When creating an account, you agree that all information provided is accurate and up to date. You are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account. ADAVA is not liable for unauthorized access resulting from compromised login credentials.

When you purchase services from ADAVA, you agree to provide accurate billing information and to complete payment as required. We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, including cases where misuse or fraudulent activity is suspected.

Project Timelines and Service Delivery

ADAVA works collaboratively with clients to complete projects in a timely and professional manner. Project timelines may vary depending on client responsiveness, revisions, and the scope of work. Failure to provide required materials, approvals, or communication may result in delays.

We reserve the right to adjust project timelines as needed and will communicate any significant changes to the client. Deliverables are provided based on the specifications agreed upon before the project begins. Additional revisions or new requests outside the initial scope may require additional fees..

Payments, Refunds, and Cancellations

All payments for ADAVA services are due as stated at the time of purchase or contract signing. Fees for strategy, design, consulting, advertising management, and digital products are non-refundable, as these involve time, expertise, and resources that cannot be returned once initiated.

If you cancel a project after work has begun, you remain responsible for payment of completed work and any non-recoverable expenses. ADAVA may cancel a service or contract if a client violates these Terms, engages in inappropriate conduct, fails to provide necessary materials, or does not complete required payments.Cookie Usage

Intellectual Property and Ownership

All creative materials produced by ADAVA—including websites, branding assets, ad creatives, strategy documents, and digital designs—remain the property of ADAVA until the project is paid in full. Once payment is completed, ownership of final approved deliverables transfers to the client, unless stated otherwise in a contract.

Raw design files, internal working documents, templates, proprietary frameworks, and non-final drafts remain the intellectual property of ADAVA and are not included in the transfer of ownership unless explicitly agreed upon.

You may not resell, distribute, or repurpose ADAVA materials beyond their intended use without our written consent.

Third-Party Tools and Integrations

ADAVA may use third-party tools, platforms, or software to deliver services such as hosting, analytics, CRM management, paid advertising, email marketing, or website functionality. We are not responsible for errors, outages, or issues caused by third-party systems. Your use of these tools may also be subject to the terms and policies of each respective provider.

Limitation of Liability

ADAVA provides services and content on an “as-is” and “as-available” basis. While we aim for accuracy and high quality, we do not guarantee that the website or services will meet every expectation, be error-free, or be continuously available.

ADAVA is not liable for any indirect, incidental, consequential, or punitive damages resulting from the use of the website or services, including loss of revenue, data, reputation, or business opportunities. Our total liability, if found applicable, will not exceed the amount you paid for the service in question.

Client Responsibilities

You agree to provide all necessary information, assets, approvals, and communication required for ADAVA to deliver services successfully. You are responsible for ensuring that any content you provide does not infringe on third-party rights, violate laws, or contain harmful material.

You also accept responsibility for how your website, brand, or marketing materials are used after delivery. ADAVA is not responsible for legal compliance, ad account restrictions, platform policy violations, or other issues arising from how your materials are used.

Revisions to These Terms

ADAVA may update or modify these Terms at any time. Changes become effective upon posting to the website. Continued use of the website or services after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes shall be resolved in courts located in Ontario.